| 595 OCCA QAO - CENTCOM | Use to contact Sealift Contract Management Quality Assurance (QA) for CPP (Credit), DRAP (Delay), & IPP (Invoice) concern | | Ocean/Barge |
| 596 OCCA QAO - NORTHCOM/West | Use to contact Sealift Contract Management Quality Assurance (QA) for CPP (Credit), DRAP (Delay), & IPP (Invoice) concern | | Ocean/Barge |
| 597 OCCA QAO - NORTHCOM/East & SOUTHCOM | Use to contact Sealift Contract Management Quality Assurance (QA) for CPP (Credit), DRAP (Delay), & IPP (Invoice) concern | | Ocean/Barge |
| 598 OCCA QAO - AFRICOM & EUCOM | Use to contact Sealift Contract Management Quality Assurance (QA) for CPP (Credit), DRAP (Delay), & IPP (Invoice) concern | | Ocean/Barge |
| 599 OCCA QAO - PACOM | Use to contact Sealift Contract Management Quality Assurance (QA) for CPP (Credit), DRAP (Delay), & IPP (Invoice) concern | | Ocean/Barge |
| Access the Motor/Rail/Pipeline Customer Helpdesk | For new Motor/Rail/Pipleline customers, use this email to reach our transportation professionals who can assist you with doing business with the SDDC | | |
| Access the Ocean/Barge/Water Customers Helpdesk | For new Ocean/Barge/Water Mode customers, use this email to reach our transportation professionals who can assist you with doing business with the SDDC | | |
| BMO One-Time-Only Team | Use to submit a One-Time-Only rate request to the Booking Management Oversight (BMO) Team, when no rates are available in existing contracts to support the mission | | Motor, Rail |
| BMO Team | Use for general Booking Management Oversight (BMO) questions | | Motor, Rail |
| Cost Questions Team | Use for assistance Cost Dispute Resolution Program for Domestic Tender Movements | | |
| Defense Transportation Tracking System (DTTS) | Use for assistance with, or questions about, DTTS | 618-220-5060/770 | Motor, Rail |
| Defense Transportation Tracking System (DTTS) 24-Hour Customer Support Line | Use for assistance with, or questions about, DTTS | 1-800-826-0794 | Motor, Rail |
| DMO Special Requirements Team | Use for assistance with the DD Form 1085, DFRRO, TR-12 or TSP | | Ocean/Barge |
| Document Management Oversite Team 1 | Document Management Oversight contact for: AALV, AKMR, APLS, LGLT, SUDU, SYLF, TALS, TMGT, TOTE | | Ocean/Barge |
| Document Management Oversite Team 2 | Document Management Oversight contact for: AALV, AKMR, APLS, LGLT, SUDU, SYLF, TALS, TMGT, TOTE | | Ocean/Barge |
| Document Management Oversite Team 3 | Document Management Oversight contact for: AROF, CAMN, CEGL, CMSW, CPRC, HLUS, MATS, NSHA, SQMS, USCE | | Ocean/Barge |
| DoD Cargo Recovery Effort (GOCARE) Program | Use to contact the SDDC Cargo Recovery Effort (GOCARE) Team to expedite processing of astray freight. | | Motor, Rail, Ocean/Barge |
| Domestic Carrier Performance | Use to send in carrier violations (missed pick ups, deliveries, being late etc.) for review | | |
| Domestic Freight Services Team & Freight Routing | Use for assistance with the Bill of Lading (BLOC) request or for general Motor, Rail, Domestic Barge and Pipeline questions | | Motor, Rail |
| Domestic Operations Helpdesk | | 1-800-462-2176 Opt 4 | Motor, Rail |
| Defense Personal Property System (DPS) Customer Support Team | | | |
| FACTS: Naval Supply Systems Command (NAVSUP) Consolidated Help Desk | | 877-962-3365 or DSN 430-6122 | |
| Freedom of Information Act (FOIA) | | 618-220-5595 | |
| Freight Carrier Registration Program (FCRP) | Used to contact the FCRP team for any domestic commercial carrier that wants to haul freight for the Gov | | Motor, Rail, Ocean/Barge, Air |
| Global Freight Management (GFM) Support Team | | 1-800-462-2176, Opt 3 | |
| Office of the Inspector General | Hot Line (dial toll free using out 1-800 number or commercial) | 1-800-863-9502, 618-220-5830 | |
| MFTURP Team | Use to send in the completed comment matrix, for assistance with the MFTURP Adjudication process, for questions or comments regarding the MFTURP-1 or to request a copy of a previous version of the MFTURP | | Motor, Rail, Ocean/Barge, Pipeline, Air |
| Public and Congressional Affairs | | 618-220-6284 | |
| SDDC Advisories Team | Use to contact SDDC for Motor, Rail, Ocean/Barge and Pipelne Advisories | | Motor, Rail, Ocean/Barge, Air |
| Sealift Contract Management Branch | Use for Strategic Transportation Contracts (International), SCACs and Monthly Reports | | Ocean/Barge |
| Transportation Financial management System (TFMS) Customer Service Team | Transportation Financial Management System (TFMS) Customer Service Team | | |
| Transportation Discrepancy Report (TDR) | Use to contact the TDR Team for filing of claims against TSP's for Government reimbursement of cargo transiting within the Defense Transportation System (DTS) | | |
| USTRANSCOM Commercial Services Branch | Use to contact USTRANSCOM for Air Advisories, Air Carrier Freight Carrier Registration Program (FCRP), Commercial Services Branch (Global Heavyweight Service (GHS), Air Tender Program (ATP) and Next Generation Delivery Service (NGDS) USTRANSCOM J4-LC | 618-817-5773 or DSN 322-817-5773 | Air |
| Website Suggestions & Feedback | Use to provide feedback, input or suggestions for this website to our team | | |
