Booking Management Oversight (BMO)
BMO monitors the Direct Booking process for compliance with applicable contracts and laws, governing VISA priorities and approve Foreign Flag Waiver requests. We process One Time Only (OTO) rate request when no rates are available in existing contracts to support the mission and attend planning meetings with USTRANSCOM and other entities to represent booking enterprise at the strategic level.
Customers may contact BMO when no rates are available in existing contracts to support the mission; contact the BMO One-Time-Only Team to submit a OTO rate request. For general questions, email the BMO Team.
Cost Dispute Resolution Program for Domestic Tender Movements
This program provides DoD shippers or carriers with recommendations when disputes arise regarding domestic surface freight of DoD property. Our goal is to provide both parties with the information needed to resolve any disputes as quickly through a comprehensive review of the shipment and applicable policies. Recommendations do not represent any form of binding arbitration.
Customers may send a request for a review and recommendation to the Cost Questions Team.
To expedite service, please provide as much information as possible. This may include (but not limited to): GFM Shipment Identification Number (if available), Bills of Lading, Route Order #s, POC Name, Phone Number (both shipper and carrier), and any pertinent emails, communications, or remarks that would clarify the costing issue.
Transportation Discrepancy Reports (TDRs)
Transportation Discrepancy Reports (TDRs) document loss or damage to Government material to support the filing of claims against Transportation Service Providers (TSP) for Government reimbursement of cargo transiting within the Defense Transportation System (DTS). TDRs may also be used to include Foreign Military Sales (FMS) or other Security Cooperation Program shipments to support the filing of claims against TSP’s for reimbursement to the foreign customer. To file a claim or for more information email the Transportation Discrepancy Report (TDR) Team.
Customer & Carrier Advisories
Domestic Freight Routing Request and Order (DFRRO)
DFRRO is an automated process for submitting transportation requests and bids for solicitation letters.
Document Management Oversight (DMO) Team
To reach Document Management Oversight for further assistance, email:
DMO Team 1: AALV,
AKMR, APLS, LGLT, SUDU, SYLF, TALS, TMGT, TOTE
DMO Team 2: FRLN,
FSIQ, MAEI, PHHD, PLLU, SLFI, TRBW, TOHO, YBRL
DMO Team 3: AROF,
CAMN, CEGL, CMSW, CPRC, HLUS, MATS, NSHA, SQMS, USCE
Or you may reach us by commercial phone at: 618-220-5026
Strategic Transportation Contracts
• Multi-Modal 3
• Universal Service Contract 9
For assistance, email Sealift Contract Management Branch or you may reach us by phone at:
• SCACs: AKMR,APLS,AUSW,CHVW,CMSW,NACW,SUDU,TOHO: Call 618-220-6484
• SCACs: CAMN,CEGL,CPRC,CWGV,HLUS,NACG,NSHA,PHHD: Call 618-220-6819
• SCACs: LGLT,MATS,SLFI,SQMS,SYLF,TBBW,TRBR: Call 618-220-6935
• SCACs: AROF,HAMF,JMSI,NACW,NSAJ,TMGT,TOTE,USCE,YBRL: Call 618-220-6871
• SCACs: AIDB,AJIG,FRLN,FSIQ,MAEI,PLLU,UAAC: Call 618-220-5904
Email Quality Assurance (QA) Contacts for CPP (Credit), DRAP (Delay), & IPP (Invoice) concerns:
595 OCCA QAO - CENTCOM
596 OCCA QAO - NORTHCOM/West
597 OCCA QAO - NORTHCOM/East & SOUTHCOM
598 OCCA QAO - AFRICOM & EUCOM
599 OCCA QAO - INDOPACOM